This video follows the journey of a team of Open University managers, who adopted the action learning approach to their exploration of business skills, and features extended interviews with key figures from two higher education, distance teaching organisations and two restaurants operating in the commercial sector. Interviewees are Brenda Gourley, Vice Chancellor, The Open University; Carles Esquerre, Managing Director, Universitat Oberta de Catalunya (UOC); Oriol Creixells, Owner/Manager, Via Fora with Nuria Ferran, Translator and Sarah Cavanagh, Head of Training and Development at Pizza Express.